Sunday, July 15, 2007

Joan Detz on Communication

Joan Detz stresses the importance of successful communications. She recommends steps that people should consider in their communications. These considerations include determining what the other party desires to learn, avoiding providing them what they already know unless you may correct misconceptions, weighing what means others wish to receive your communication, and figuring out how your communication will be superior to anyone else’s.

She recommends noting useful tips such as people remember less from larger communications, that one should avoid vague and weak opening communications, simplify boring data and make data relevant to other parties, that people react better to communications that are offered with confidence, and that if one forgets what they are stating to avoid trying attention to the lapse while recalling one’s thoughts.


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